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FAQs

You have questions,
we have answers

  • Who is Vincere Health?
    We are a mission-driven, experienced team pioneering behavior change incentivization to help people break free of life-limiting habits. The Vincere Health EARN program is a tech-enabled behavioral health platform that bundles a CO monitoring breath pen, health coaching, and financial incentives to improve outcomes for people who would like to reduce or quit smoking. Vincere's innovative tool set combines smart tech with expert human guidance to help people adopt healthier habits. Our technology uses a smartphone-connected remote monitoring solution to deliver real-time incentives, dedicated coaching, and educational tools that empower our participants to achieve their health goals. Questions? Contact us at 1-833-696-1236 or email help@vincere.health
  • How is Vincere Health Different?
    At Vincere Health, our #1 goal is to MEET YOU WHERE YOU ARE. We are passionate about creating an oasis for positive life change – a safe, welcoming, judgment-free space where you can feel seen and heard. We don’t expect you to be 100% ready to quit and we don’t push you if you’re not ready. We believe that sustainable habit change happens best when you are sitting in the driver’s seat of your own life choices. We aim to first help you learn about your habits, notice patterns, and imagine possibilities. We help you manage triggers and create new healthier routines. We listen to you – with sincere interest in your unique story – and share tips & strategies that fit your needs. We help you rediscover the motivation and confidence to take small consistent steps toward your goals. Day-by-day, we show you how it feels to live life on your terms again. Convenient and free, the Vincere Health program – mobile app, breath pen, and coaching strategies – sets you up for success as you define it!
  • How Does the Program Work?
    Watch thisWelcome to Vincere Health video to learn more about our program! When you complete our Intake Form, you will be enrolled into our 6-month program.
  • How Does a Health Coach Help Me?
    At Vincere Health, our Health Coaches receive specialized training in tobacco cessation, behavior change, and motivational support. They excel as frontline leaders who deliver evidence-based guidance with a caring touch, Monday through Friday. Our Health Coaches pay careful attention to our participants’ needs and goals, helping them establish a change routine with their Vincere Health app and breath pen. They also help our participants enlist allies and learn how to communicate with family or friends who smoke. Vincere Health Coaches confidentially support you at every turn via tailored coaching sessions and in-app messaging as you pursue successful long term habit change and a healthy, smoke-free lifestyle.
  • How Does the Breath Pen Work?
    The Vincere Health breath pen measures the level of carbon monoxide in your exhaled breath. Carbon monoxide or “CO” is one of the toxic byproducts in cigarette smoke. Using the breath pen is fast and easy. Just follow the prompts in your Vincere Health app: inhale, hold, and exhale into your breath pen. You’ll see your results right away in the app on your phone. Regular breath checks to measure your CO help you to learn about your smoking patterns and to personalize your Vincere Health habit change journey. Reminders can be customized to let you know it’s time to take a test. Your breath pen arrives in your Vincere Health QuitKit along with easy to follow instructions and technical support numbers in case you need help.
  • Am I Eligible for the Program? Is this Available Where I Live?
    We provide at-home coaching sessions via phone and video calls. As long as you live in the US or Canada, and are 18 years or older, you can enroll in our program. Depending on your health insurance plan, you could also be eligible to join our program completely free at no cost to you. Please sign up and we will respond to you within 24 hours with more information!
  • How Much Does the Program Cost?
    If you have a health insurance plan we accept, our program could be completely free at no cost to you! And you may get paid to quit smoking, too! If you live in Massachusetts or Michigan, we're covered by Medicaid, Medicare, Blue Cross Blue Shield, UnitedHealthcare, and a number of other insurance plans. If you live in another state, we only accept self-pay. If you live in a state other than MA or MI, or do not have insurance, our self-pay fee is $99 for the 8-week program – you can also choose to do a shorter or longer program as needed. This program fee includes: • Weekly sessions with your dedicated health coach (a trained Tobacco Treatment Specialist, TTS). • A QuitKit that includes a wireless CO breath pen and Vincere water bottle that are yours to keep. • In-app CO tracking and other tools to help you cut down or quit. You can also use your health insurance coverage for nicotine replacement therapy (NRT), like nicotine patches, nicotine gum, nicotine lozenges, or other options. Just chat with your health coach!
  • What Happens if I Can't Quit?
    No problem! Quitting is hard, and you do not have to be ready to quit to work with us. Cutting down and quitting is a personal decision and journey – we will be there beside you every step of the way!
  • How Long is the Program?
    Most people complete the Vincere Health program in 8 weeks, but it's all up to you.
  • Is It Hard to Use the App? Will Somebody Show Me How to Use It?
    The Vincere Health app is super easy to use, but we'll be there to help you out and show you how to use it with a short video chat or phone call.
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