Vincere Health App – Privacy Policy
Vincere Health Inc built the Vincere Health app as a Free app. This SERVICE is provided by Vincere Health Inc at no cost and is intended for use as is.
This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Vincere Health unless otherwise defined in this Privacy Policy.
Information Collection and Use
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to:
Contact Info:
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First Name (used to personalize your experience in the Vincere Health app)
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Last Name (used to personalize your experience in the Vincere Health app)
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Email Address (used to create your account and verify your identity in the Vincere Health app)
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Phone Number (used so that your health coach can contact you for opt-in sessions that you have scheduled or for our Customer Success members strictly for technical support needs)
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Physical Address (used to mail your Carbon Monoxide Breath Sensor device and other educational materials)
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Date of Birth (used to verify your age and ensure you adhere to our Privacy Policy's statement on Children's Privacy)
Health and Fitness:
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Health Data
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Tracking of cigarettes smoked per day (used to allow you to track your own behaviors over time)
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Emotional / Mood information (used to allow you to track your own behaviors over time)
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Carbon Monoxide breath test results (used to verify use of your bluetooth Carbon Monoxide Breath Sensor device)
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Location:
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Precise Location (used to search for and connect to your bluetooth Carbon Monoxide Breath Sensor device)
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Coarse Location (used to search for and connect to your bluetooth Carbon Monoxide Breath Sensor device)
Sensitive Info:
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Biometric data (facial image for facial recognition for identity verification when conducting breath tests on the Vincere Health app)
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Health Insurance details (used to verify your identity and eligibility for various services from Vincere Health)
User Content:
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Photos or Videos (used to allow uploading of images of insurance information)
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Customer Support (chat information is collected so that it may be reviewed to enhance user experience)
Usage Data:
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Product Interaction data (used to help Vincere Health identify issues with the app and improve app performance)
Diagnostic Data:
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Crash Data (used to help Vincere Health identify issues with the app and improve app performance)
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Performance Data (used to help Vincere Health identify issues with the app and improve app performance)
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Other Diagnostic Data (used to help Vincere Health identify issues with the app and improve app performance)
The app does use third party services that may collect information used to identify you. Link to privacy policy of third party service providers used by the app:
Log Data
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
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To facilitate our Service;
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To provide the Service on our behalf;
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To perform Service-related services; or
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To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. Data obtained through the short code program will not be shared with any third-parties for their marketing reasons/purposes.
Children's Privacy
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Data Retention and Requesting Deletion of Your Data
Vincere Health retains your data until you revoke your consent and/or we receive your request to delete your data. To request deletion of your account and/or your data, please contact us at admin@vincere.health.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at admin@vincere.health.