Vincere Health Inc built the Vincere Health app as a Free app. This SERVICE is provided by Vincere Health Inc at no cost and is intended for use as is.
This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
Information Collection and Use
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to:
First Name (used to personalize your experience in the Vincere Health app)
Last Name (used to personalize your experience in the Vincere Health app)
Email Address (used to create your account and verify your identity in the Vincere Health app)
Phone Number (used so that your health coach can contact you for opt-in sessions that you have scheduled or for our Customer Success members strictly for technical support needs)
Physical Address (used to mail your Carbon Monoxide Breath Sensor device and other educational materials)
Health and Fitness:
Tracking of cigarettes smoked per day (used to allow you to track your own behaviors over time)
Emotional / Mood information (used to allow you to track your own behaviors over time)
Carbon Monoxide breath test results (used to verify use of your bluetooth Carbon Monoxide Breath Sensor device)
Precise Location (used to search for and connect to your bluetooth Carbon Monoxide Breath Sensor device)
Coarse Location (used to search for and connect to your bluetooth Carbon Monoxide Breath Sensor device)
Biometric data (facial image for facial recognition for identity verification when conducting breath tests on the Vincere Health app)
Health Insurance details (used to verify your identity and eligibility for various services from Vincere Health)
Photos or Videos (used to allow uploading of images of insurance information)
Customer Support (chat information is collected so that it may be reviewed to enhance user experience)
Product Interaction data (used to help Vincere Health identify issues with the app and improve app performance)
Crash Data (used to help Vincere Health identify issues with the app and improve app performance)
Performance Data (used to help Vincere Health identify issues with the app and improve app performance)
Other Diagnostic Data (used to help Vincere Health identify issues with the app and improve app performance)
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Data Retention and Requesting Deletion of Your Data
Vincere Health retains your data until you revoke your consent and/or we receive your request to delete your data. To request deletion of your account and/or your data, please contact us at firstname.lastname@example.org.